Welcome to Sun E Tourism | Sun E Bike Spain. This Privacy Policy outlines how we collect, use, and protect your personal information when you rent a bicycle, e-bike, or related equipment (“Bicycle”) from us. By entering into a rental agreement, you consent to the data practices described in this policy.

Definitions

• Renter: The legal person who enters into the rental agreement as a tenant.
• Landlord: Sun E Tourism | Sun E Bike Spain, who concludes the rental agreement as lessor.
• Personal Information: Any information that can be used to identify an individual, including but not limited to name, address, email address, phone number, and payment details.

Information We Collect

• Contact Information: We collect your name, address, email, and phone number for rental purposes.
• Payment Information: We collect payment details necessary for the transaction.
• Identification: We may require a copy of your ID card or Passport for verification and security deposit.

How We Use Your Information

• To Fulfill Our Contractual Obligations: Such as providing you with the rented Bicycle.
• For Security Purposes: To protect our assets and verify your identity.
• For Legal Compliance: To comply with applicable laws and regulations.

Data Retention

• We store your customer data during the rental period.
• After the rental period, we store the data for a short period to cover any hidden damage.
• Your data will not be used for advertising purposes and will never be sold to third parties.

Special Authorization

In the event of theft by the customer (not returning the rented property without explanation and can no longer be reached), you authorize us to use mobile telephone data, bank details, and other relevant information to identify your place of residence. Costs incurred by us in this respect will be borne by you.

Security Measures

We implement a variety of security measures to maintain the safety of your personal information, including secure servers, firewalls, and encryption of financial data.

Your Rights

• You have the right to access, correct, or delete your personal information.
• You have the right to withdraw consent for data processing at any time.

Amendments to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page.

Governing Law

This Privacy Policy is governed by Spanish law, and any disputes relating to this policy will be subject to the exclusive jurisdiction of the courts of Spain.

Thank you for choosing Sun E Tourism | Sun E Bike Spain for your bicycle rental needs. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

For any questions regarding this Privacy Policy, please contact us.